Little Giant Ladder - Most Popular Questions http://www.littlegiantladder.com/kb en-us http://www.littlegiantladder.com/kb ActiveKB NX dfoy@affiliatecrew.com Fri, 20 Nov 2009 17:40:20 EST 20 What are the model numbers for your products? http://www.littlegiantladder.com/kb/questions/48/ Following is a list of SKU / model numbers for the entire line of Little Giant Ladder products:Type 1 Aluminum Ladders Model 17 = 10302 Model 22 = 10303Type 1A Classic Aluminum Ladders Mode ... Ryan Wheaton Fri, 17 Jul 2009 16:53:07 EDT What is a “coupon code”? What is it good for and how can I get one? http://www.littlegiantladder.com/kb/questions/14/ From time to time Little Giant makes special offers available through various media outlets. If you receive a discount code from one of these promotions you can redeem your code on our website dur ... David Foy Mon, 29 Jan 2007 11:29:01 EST What are the warranties on Little Giant products? http://www.littlegiantladder.com/kb/questions/36/ Following is duration of the warranty on each model of Little Giant ladders and accessories:Type 1 Aluminum Ladders - Lifetime WarrantyType 1A Classic Aluminum Ladders - Lifetime Warranty Type 1A ... Ryan Wheaton Thu, 02 Jul 2009 12:38:58 EDT How can I get parts for my Little Giant Ladder? http://www.littlegiantladder.com/kb/questions/50/ To order parts please contact Customer Service at 1-800-453-1192 (M-F 8am - 5pm MST). We do not currently offer these for sale on www.littlegiantladder.com. Ryan Wheaton Wed, 03 Oct 2007 14:32:05 EDT How long will it take for me to receive my order? When will it ship? http://www.littlegiantladder.com/kb/questions/17/ The length of time it takes to receive your ladder depends on the payment option you choose. If you pay in full please allow 6-12 business days for delivery. If you take advantage of our 4 payment ... Ryan Wheaton Wed, 03 Oct 2007 14:34:27 EDT What comes with the Type 1A ladder? http://www.littlegiantladder.com/kb/questions/11/ Each Type 1A Aluminum Little Giant Ladder System comes with: FREE Work Platform (a square stand that attaches to the ladder rungs for standing or to hold paint buckets, etc.).Free Shipping - ... Ryan Wheaton Mon, 05 Mar 2007 18:03:59 EST How do I know when my order has been shipped? http://www.littlegiantladder.com/kb/questions/26/ All items are shipped via FedEx Ground.* You will receive an email directly from FedEx* when you order has been shipped along with a tracking number.Everything is shipped from Springville, Utah. D ... Ryan Wheaton Wed, 03 Oct 2007 14:34:07 EDT How do I set up the ladder for use with scaffolding? http://www.littlegiantladder.com/kb/questions/29/ Printed InstructionsFor step-by-step instructions on how to use the Little Giant Ladder Work Plank, please review page 9 of the Little Giant Ladder Operation & Safety Instructions manual.Video In ... Ryan Wheaton Wed, 03 Oct 2007 14:34:20 EDT What if I don't like the ladder, can I return it? http://www.littlegiantladder.com/kb/questions/33/ Little Giant offers a 60-Day return policy only on the Type 1A models 17, 22 and 26. If you decide that the Little Giant Ladder System is not for you please contact our Customer Service Department ... David Foy Mon, 05 Feb 2007 18:21:03 EST I selected 4-pay payment method. When are the payments charged? http://www.littlegiantladder.com/kb/questions/3/ Your first payment will be charged when your order is ready to ship. If you are on our 4 payment plan your remaining payments will be charged 30 days after the initial payment with exception to ho ... Ryan Wheaton Wed, 03 Oct 2007 14:34:48 EDT