What is the status of my billing? How many payments do I have left?
You will need to contact our Customer Service Department to receive personal account information.
- What is the shipping cost on a Little Giant Ladder?
Shipping is FREE in the continental United States on all Little Giant Ladder products on this website.
- If I return the ladder, will you reimburse me for the shipping costs?
No. The customer is responsible for all return shipping costs
- What comes with the Type 1A ladder?
Each Type 1A Aluminum Little Giant Ladder System comes with:
FREE Work Platform (a square stand that attaches to the ladder rungs for standing or to hold paint buckets, etc.).Free Shipping - ...
- Do you have any special offers or discounts?
Currently we offer a FREE Work Platform with each of our Type 1A ladders. We also offer FREE SHIPPING in the continental U.S. on all orders.
- I only received one box. Where are my other items?
It is not uncommon for some of the boxes to get separated during shipping so please allow 2-3 business days between deliveries. If you have not received all of your items within the allotted ...
- Do you ship to my country?
Currently we ship Little Giant ladders to the United States (including Alaska and Hawaii ), Puerto Rico, Guam and the U.S. Virgin Islands. However, free shipping is only available on orders within ...
- Do you ship to a PO BOX?
No, we do not ship to PO Boxes. We only ship to physical addresses.
- What company do you use for shipping?
We use FedEx Ground or FedEx Home Delivery for all our shipments except the SkyScaper; which will be delivered via a trucking company.
- Why does it take longer to receive the ladder with the 4 payment plan?
Customers who have paid for their order in full will receive priority shipping over our payment plan orders. This is an incentive to pay for your order up front.The payment plan option is only a ...
- Which billing option is the fastest method for receiving my order?
Customers who choose our pay in full option will be given shipping priority. When paying in full, you should receive your order within 6-12 business days. Customers who choose our 4-payment option ...
